FAQ's

Frequently Asked Questions

Our office hours are Monday through Friday 9-5

You can reach us at 317-730-8330 or info@sbsignsindiana.com

Only on Saturdays, not Sundays.

Orders sent via email or by phone must be received by 4 p.m.
To avoid delays, please submit your orders online since this option is available 24 hours a day.

Our website offers the ability to design your custom sign with existing templates for your specific office.
If you prefer to create a custom design and your not seeing a template that fits your needs, our representatives are available to help you with the design process.

Yes. If you place an order and we realize that we do not have any of your signs, we will give you the option of us just installing a post and hooks so that you can hang your sign at your convenience or we can wait until you drop one off to the us.

Yes. If you are a new client and we are picking up more than 3 signs, the initial pickup is free. If we are picking up less than 3 signs or if you are an existing client that requires a sign pickup, there is a $15 fee.

Yes. If you are having signs made, you will be notified via email and phone call.
If you are having a signpost installed, our online system will automatically send you an email with a picture once it’s been completed.

Cancellations MUST be done via phone or email NOT online.
Once your order has been printed, there is no way for us to know if you have made a change so this avoids extra costs. This is for sign manufacturing as well as signpost installations.

Yes. The post is being rented from SB Signs so it is the agents responsibility to ensure that we are able to remove the post when your listing has sold. If for any reason SB Signs is unable to retrieve the post, a fee of $40 will be assessed for replacement of the post.